Warranty Policy
Effective date: April 30, 2026
Business identity
Store name: MOZA Racing Club
Website: https://mozaracing.club
Customer support: support@mozaracing.club
MOZA Racing Club is an independent online storefront for sim racing hardware and accessories. Product names, logos, and trademarks such as MOZA and MOZA Racing are used only to identify the products offered on this website and remain the property of their respective owners. MOZA Racing Club is not affiliated with or endorsed by MOZA Racing, Gudsen, or any trademark owner unless that relationship is expressly stated in writing on this website.
Warranty coverage
Products sold on mozaracing.club may include a limited warranty for defects in materials or workmanship under normal consumer use. Warranty duration may vary by product category and may be shown on the product page, packaging, or included documentation. Where no longer period is stated, warranty support is limited to 12 months from delivery.
Extended coverage
Some wheel bases, flight bases, or other products may be advertised with up to 24 months of warranty protection. Extended warranty coverage applies only when shown on the product page or included documentation for the specific product purchased.
What is not covered
The warranty does not cover normal wear, consumable parts, cosmetic damage that does not affect function, improper installation, misuse, abuse, accidents, water damage, fire damage, electrical surge, unauthorized repair, modification, altered serial numbers, missing proof of purchase, or use outside the product's intended purpose.
Warranty remedies
If a covered defect is confirmed, we may offer troubleshooting, replacement parts, repair, replacement, or refund at our discretion and as permitted by applicable law. A refund or replacement may require return of the original product.
How to request warranty service
Email support@mozaracing.club with your order number, product name, serial number if available, a clear description of the issue, and photos or videos showing the problem. Do not ship a product back until support provides return instructions.
Shipping for warranty claims
If a warranty claim is approved, support will explain whether return shipping is required and who is responsible for shipping costs. Shipping responsibilities may depend on the destination, defect confirmation, and applicable law.
Trademark notice
MOZA Racing Club is not affiliated with or endorsed by MOZA Racing, Gudsen, or any trademark owner unless that relationship is expressly stated in writing on this website. Product names and trademarks are used only to identify the products.
Contact
For warranty support, contact support@mozaracing.club.